What do insurance executives look for most? 

Where Are We Losing Money Through Claims Leakage or Fraud?

Why executives care:
A small increase in leakage wipes out underwriting profit.

Data insight answers:

  • Which claim types, adjusters, or providers show abnormal patterns?

  • Where payouts exceed expected loss ratios?

  • Which claims bypass normal controls?

Who cares most: CEO, CFO, Chief Claims Officer
Executive thought: “Where is money walking out the door unnoticed?”

Which Risks Are We Underpricing or Misjudging?

Why executives care:
Bad risk selection kills insurers slowly — and silently.

Data insight answers:

  • Which policies consistently underperform expected loss ratios?

  • Where underwriting assumptions no longer hold?

  • Which geographies or segments are trending worse?

Who cares most: CEO, Chief Underwriting Officer, CFO
Executive thought: “Where are we writing bad business?”

What Operational Bottlenecks Are Driving Cost and Customer Dissatisfaction?

Why executives care:
Slow claims = higher costs + churn + regulator attention.

Data insight answers:

  • Where claim cycle times are increasing

  • Which vendors, processes, or teams cause delays

  • Where rework and manual intervention are excessive

Who cares most: COO, Claims, CIO
Executive thought: “Why are we slower and more expensive than peers?”

What Risks Will Materialize If We Don’t Act Soon?

Why executives care:
Boards don’t tolerate surprises in solvency, reserves, or compliance.

Data insight answers:

  • Which trends will impact reserves in the next 90–180 days

  • Where loss severity or frequency is accelerating

  • Which regulatory or compliance risks are emerging

Who cares most: CEO, Board, Risk Officer
Executive thought: “What will hurt us next?”