Clinical & Patient Outcomes KPIs

Mortality Rates: Track mortality (death rates) overall or for specific conditions. Lower rates indicate better outcomes.

Readmission Rates: Percentage of patients readmitted to a hospital within a certain timeframe after discharge. High rates may indicate quality of care issues.

Hospital-Acquired Infections (HAIs): Track infections patients acquire while in the hospital. Lower rates demonstrate better infection control practices.

Medication Error Rate: Number of medication errors per a defined number of doses administered. Accuracy is crucial for patient safety.

Patient Satisfaction Surveys: Gauge patient satisfaction with care, communication, facility, etc.

Average Length of Stay (ALOS): Average number of days a patient stays in the hospital. Shorter stays often suggest more efficient care.

Operational & Efficiency KPIs

Bed Occupancy Rate: Percentage of hospital beds that are occupied. Helps track capacity and resource utilization.

Patient Wait Time: Average time patients wait for appointments or in emergency rooms. Shorter wait times enhance patient experience.

Staff-to-Patient Ratio: Number of healthcare professionals per patient. Adequate staffing is vital to quality care.

Procedure and Test Turnaround Time: Time taken from ordering tests/procedures to getting results. Faster turnaround supports timely diagnosis and treatment.

Financial KPIs

Cost per Patient Day: Average cost to care for one patient for one day (hospital setting). Helps manage operational expenses.

Denial Rate (for insurers): Percentage of insurance claims denied. High denial rates impact revenue and may signal claim processing issues.

Days in Accounts Receivable (DAR): Average time to collect payments for services. Lower DAR indicates better cash flow.

Profit Margin: Percentage of revenue remaining after all expenses are accounted for. Measures overall financial health.

Public Health KPIs

Vaccination Rates: Percentage of population vaccinated against preventable diseases. High rates protect community health.

Disease Prevalence: Rate of occurrence of a specific disease in a population. Tracking changes over time helps identify health trends.

Access to Care: Measure the percentage of the population with access to affordable and quality healthcare services.

Health Disparities: Differences in health outcomes across various demographics (race, income, etc.). Tracking disparities helps promote equity.

Additional Considerations

Employee Satisfaction: Track healthcare worker engagement as it impacts quality of care.

Technology Adoption: Track use of electronic health records, telemedicine, etc., as these affect efficiency and access.

Specific Condition KPIs: Track outcomes, costs, etc., for high-impact conditions like diabetes, heart disease, or cancer.